Privacy policy

INSATIABLE TURTLES PRIVACY POLICY

Last updated: 9 March 2025

Protecting your private information is our priority. This Statement of Privacy applies to InsatiableTurtles.com and Insatiable Turtles LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Insatiable Turtles LLC include InsatiableTurtles.com. By using the InsatiableTurtles.com website, you consent to the data practices described in this statement.

COLLECTION OF PERSONAL DATA

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

USE OF YOUR INFORMATION

InsatiableTurtles.com collects and uses your personal information to operate its website(s) and deliver the services you have requested. InsatiableTurtles.com may also use your personally identifiable information to inform you of other products or services available from InsatiableTurtles.com and its affiliates.

YOUR CHOICES & OPT-OUT

You have the right to opt out of receiving marketing communications from InsatiableTurtles.com. If you no longer wish to receive promotional emails, newsletters, or other marketing messages, you can opt out by:

Clicking the "unsubscribe" link at the bottom of our marketing emails
Replying "STOP" to any SMS message you receive from us
Contacting us at contact@insatiableturtles.com with the subject line "Opt-Out Request"

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related emails regarding your purchases, account status, or other necessary business communications.

SHARING YOUR INFORMATION WITH A THIRD PARTY

InsatiableTurtles.com does not sell, rent, or lease its customer lists to third parties. InsatiableTurtles.com may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Personal information such as email addresses, mailing addresses, or mobile numbers collected will not be shared with third parties for marketing purposes. All such third parties are prohibited from using your personal information except to provide these services to InsatiableTurtles.com, and they are required to maintain the confidentiality of your information.

InsatiableTurtles.com may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on InsatiableTurtles.com or the site; (b) protect and defend the rights or property of InsatiableTurtles.com; and/or (c) act under exigent circumstances to protect the personal safety of users of InsatiableTurtles.com or the public.

TRACKING USING BEHAVIOR

InsatiableTurtles.com may keep track of the websites and pages our users visit within InsatiableTurtles.com, in order to determine what InsatiableTurtles.com services are the most popular. This data is used to deliver customized content and advertising within InsatiableTurtles.com to customers whose behavior indicates that they are interested in a particular subject area.

Information about your computer hardware and software may be automatically collected by InsatiableTurtles.com. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the InsatiableTurtles.com website.

USE OF COOKIES

The InsatiableTurtles.com website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize InsatiableTurtles.com pages, or register with InsatiableTurtles.com site or services, a cookie helps InsatiableTurtles.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same InsatiableTurtles.com website, the information you previously provided can be retrieved, so you can easily use the InsatiableTurtles.com features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the InsatiableTurtles.com services or websites you visit.

CHILDREN UNDER 13

InsatiableTurtles.com does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

PRODUCT/SERVICE DESCRIPTIONS

All photography, graphic design, language and descriptions created to promote and display our products or services are created with the intention of being of the most accurate precision as possible. However, inventory, descriptions or service/product descriptions may not always be 100% accurate. If you discover any errors, please contact us at contact@insatiableturtles.com.

CHANGES TO THIS POLICY

InsatiableTurtles.com reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

REFUSAL OF SERVICE

InsatiableTurtles.com and Insatiable Turtles LLC reserve the right to refuse service without any obvious cause or explanation to the potential customer/client. No purchase is deemed accepted until a confirmation of shipping or a confirmation of services have officially been received by the client. However, we also reserve the right to cancel any order or change our service policy without notice.

REFUND POLICY:

At Insatiable Turtles, we are committed to ensuring your satisfaction with our products. If, by any chance, you receive items that differ from what is indicated on your receipt, please reach out to us promptly at contact@insatiableturtles.com. Contact us within 48 hours of receiving your order, specifying the discrepancy between the received product and your order receipt. Once notified, we will take swift action to rectify the situation. Within 48 hours of receiving your message, we will replace the incorrect item with the right product.

QUALITY ASSURANCE POLICY:

At Insatiable Turtles, we are dedicated to providing you with products of the highest quality, prepared fresh to order using only the finest and freshest ingredients. We take great care and pride in every item we create to ensure your satisfaction. In the rare event that you receive food that does not meet our high-quality standards or fails to meet your expectations, please contact us immediately at contact@insatiableturtles.com. We will promptly prepare a new order for you, ensuring it meets our stringent quality standards. If you prefer, we can refund the amount to the credit card used for the purchase. For in-person purchases, we can provide a cash refund.

Thank you for choosing Insatiable Turtles. We appreciate your trust and look forward to providing you with a delightful culinary experience.

HOW TO CONTACT US

We strive to provide the best service and products to the visitors of our website. Although our website is live 24 hours a day, our team members are not always available around the clock. Please note that our business can be contacted by contact@insatiableturtles.com.

CONTACT INFORMATION

InsatiableTurtles.com welcomes your questions or comments regarding this Statement of Privacy. If you believe that InsatiableTurtles.com has not adhered to this Statement, please contact InsatiableTurtles.com at:

Mail Address:
Insatiable Turtles
36216 Freedom Rd Unit #70,
Farmington Hills, MI 48335

Email Address:
contact@insatiableturtles.com

Telephone Number:
(313)989-0102